Booking Policy and Payment Details
All bookings are confirmed subject to receipt of 50% payment in advance. On receipt of the payment, a confirmation cum booking voucher will be issued by email. Until the payment is received in advance, all bookings will be treated as provisional and the same will be released to other booking that guarantees payment. Payment can be made by way of Online transfer, Demand Drafts, Corporate Cheques or Personal Cheques will not be accepted. Payment for services outside package will have to be paid at the Tropical ForRest at the time of check out. All payments will have to be made in favour of "Tropical ForRest"
payable at Kozhikode(Calicut).
Cancellation of confirmed bookings will be treated as follows:
- No refund if cancellation is effected within 7 days prior to the check-in date
- 80% refund will be issued if cancellation is effected between 7 and 15 days prior to the check-in date
- 100% refund will be issued for all cancellations effected beyond 16 days
The Company may at its discretion and without liability or cost to itself at any time cancel or terminate the guest's booking in the event of illegal or incompatible behaviour of the guest, who shall in such circumstances not be entitled to any refund. The person making any booking will thereby warrant that he or she has authority to enter into a contract with the company on behalf of all people included in the booking.
The mode of refund (if any) will be as follows:
- We will issue an Account Payee Cheque within 5 days of receipt of written cancellation request
- No interest will be payable for such amounts refunded
All disputes shall be subject to Kozhikode, Kerala jurisdiction only.